Policy

FEE, REFUND, WITHDRAWAL & SCHOLARSHIP POLICIES
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  1. Membership fee and class fees are payable on the day of enrolment and must be paid prior to a student’s first class. Enrolment is only confirmed when all fees are paid in full.
  2. Tuition fees are calculated on a per term basis. At Dancenter, students can sign up by term or for a full year.
  3. Drop in is only possible at the discretion of the Director. In case of Drop in, single class fees will be 260,000 VND / 45’ class, 340,000 VND / 55’ class, and 370,000 VND / 85’ class.
  4. 10% late payment penalties will be applied after second reminder sent by email. If you need more time to settle payment, kindly inform us and we can find a suitable arrangement.
  5. Costume fees are payable at time of registration for the Performance Term (Jan – June) or full year.
  6. No refunds/credits are given to dancers for classes missed due to student absence, inclement weather cancellations, or student vacations, holidays, or days off from school.
  7. Notification of withdrawal must be in writing advising Dancenter. A withdrawal form may be obtained from reception. The official date of withdrawal is effective upon receipt of written notice.
    • Withdrawal notice must be given to the front desk staff (not dance teacher) in order to qualify for a refund or credit.
    • The cost of all classes prior to the withdrawal notification, whether attended or not, will not be included in the refund or credit and will be charged as a Drop in Class. A 500,000 VND Refund Administration Fee will be deducted.
    • Credits will be valid until the next term.
    • Student membership fee is non-refundable.
    • If a student withdraws after 15/02/2018, costume fee will be non-refundable.
    • Absence (non-attendance) from class is not considered notification of withdrawal.
    • There will be no refunds for any withdrawals after October 15th for the Foundation term and after Feburary 15th for Performance Term.
  8. In the case that no suitable class is available for the student’s level after registration, a full refund will be offered.

SCHOLARSHIP

We understand that not all families have the finance to support the passion of their child. This is why we offer full and part Scholarships for committed and talented students who would like to register for an extra class. For more information, please contact us.

STUDIO POLICIES
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Registration

  1. Parents must complete the registration form and familiarize themselves with Dancenter’s policies prior to sending the student for his/her first class.
  2. All Contemporary students are required to take an additional Ballet OR Jazz class.

Communications

  1. All communications regarding class registration confirmation, billing, and Dancenter’s classes, workshops, events, changes of schedules, newsletters, reminders, etc. are sent via email to the email address provided at registration. If your email address changes, please notify us as soon as possible to avoid missing information.
  2. Urgent and/or important information is provided in handouts to students.

Attendance

  1. Please notify the studio by email or phone call if your child will be absent from class.
  2. Irregular attendance holds back the progress of both the student and the rest of the class. In order for the learning experience to be a positive one, it is important that students attend class regularly.
  3. A student with an injury or who is not well enough to participate should still observe class if possible, as much can be learned by watching.

Schedule Changes

  1. Our teachers are also choreographers and performers. Other commitments may take them away from class on occasion. Where possible substitute teachers will be used rather than classes cancelled.
  2. In case of class cancellation by Dancenter, a make-up class will be proposed to students at a different time and day.
  3. After the recitals, Dancenter will offer a 2 week Open Schedule which allows students to join any class, and as many classes as they wish.

Make-Up Class

Students who will miss a class due to sickness can ask for a makeup class within the month following teachers’ recommendation. Please inform reception 1 week in advance.

Time Keeping

  1. Classes are constructed in a logical manner, starting with warming up and developing the necessary skills and muscles in order to improve technique. If a student is late for class and misses these exercises they are at risk of injury. Late arrivals are also very disruptive.
  2. Students are expected to arrive at the studio in enough time to dress and be ready to start class at the scheduled time.
  3. Students are expected to attend the entire class. Leaving class early is discouraged.

Class Observation

  1. No Parents/ friends/ siblings are allowed to enter the studio during the class.
  2. Parents and guests are invited to observe classes during Observation Week which is specified on the yearly calendar, and usually held in December and May.

Studio Etiquette

  1. No chewing gum, food or beverages (except water) allowed in the studio.
  2. No street shoes allowed in the dance studio.
  3. No running, yelling or disruptive behavior.
  4. Mobile phones MUST be turned OFF.

Safety

  1. Parents are asked to drop off children for class, and pick them up inside Dancenter (maximum 10 minutes before class, maximum 10 minutes after class). Only students with a GREEN CARD can leave Dancenter alone .
  2. Please notify the reception if there are any changes to parents contact number or emergency phone number.

Traffic Law

  1. Cars are not permitted to stop on the street outside Dancenter by police.
  2. Cars are allowed to drop off and pick up students from Dancenter, however it is strictly forbidden to park on the street.

Release and Authorization

The risk of injury is inherent in any physical activity. Parents/guardians agree to waive and release Dancenter and its staff from any and all claims for damages of any kind arising out of their child’s/children’s participation in the exercise and/or dance program of Dancenter.
In the event of an emergency, Parents/guardians agree to give authority to Dancenter’s teachers and staff to obtain any necessary emergency medical treatment for their child/children in the event of their absence, with the understanding that the family will be notified as soon as possible. The family is responsible for any and all charges corresponding to such treatment.

Miscellaneous

Parents give permission for Dancenter to use photos and/or video of their child for promotional purposes.

UNIFORM POLICIES
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Dress Code

  1. All students should be dressed appropriately, as detailed in the dress code below. If students are not appropriately dressed for class after two warnings they may be asked to sit down instead of participating.
    * Dance clothes and shoes are available to purchase from Dancenter Shop, please ask at Reception for details or see information on our website.
    Class Age Girls Dance Wear & Shoes Boys Dance Wear & Shoes
    DANCE Mini Kids
    (3-5 y.o.)
    Black leggings + Black/White plain top
    Pink dance leotard + Skirt
    Pink soft shoes with elastic
    Black shorts or leggings
    Black/ White plain T-shirt
    Black soft shoes with elastic
    ACRO Mini Kids
    (4-6 y.o.)
    Black leggings
    Black plain top (no graphic)/ Acro Leotard
    Bare feet
    Black shorts or leggings
    Black/White T-shirt
    Bare feet
    Kids/Teens
    (7 y.o+)
    Black leggings/lycra short
    Acro leotard
    Bare feet
    BALLET Mini Kids
    (4-6 y.o.)
    Pink leotard + Skirt
    Pink soft shoes with elastic
    Black shorts or leggings + White/Purple T-shirt
    Black soft shoes with elastic
    Kids
    (7-11 y.o.)
    Pink leotard+Skirt+Ballet tights
    Pink soft shoes with elastic
    Teens
    (11 y.o.+)
    Black leotard + Skirt + Ballet tights
    Pink soft shoes with elastic.
    (For pointes please check with your Teacher)
    JAZZ Mini Kids
    (4-6 y.o.)
    Kids
    (7-11 y.o.)
    Black Jazz trousers/leggings
    Pink/Black leotard
    Black Soft Shoes with elastic
    Black shorts/leggings
    White/Black/Purple T-shirt
    Black soft shoes with elastic
    JAZZ & CONTEMPORARY Teens
    (11 y.o.+)
    Black Jazz trousers/leggings/dance lycra shorts
    Leotard/Dancenter Top/T-shirt (plain, no graphics)
    Black soft shoes with elastic
    Black shorts/leggings
    White/Black/Purple T-shirt
    Black soft shoes with elastic
    TAP Kids
    (7-11 y.o.)
    Teens
    (11 y.o.+)
    Black leggings
    Black/White Dancenter Top/plain T-shirt
    Black Tap Shoes
    Black shorts
    Black/White Dancenter Top/plain T-shirt
    Black Tap Shoes
    HIP HOP Mini Kids
    (4-6 y.o.)
    Kids/Teens
    (7 y.o.+)
    Black/White leggings/Baggy Shorts (under knees)
    Black/White plain T-shirt/Dancenter T-shirt
    Black sneaker
    ZUMBA Kids/Teens
    (7 y.o.+)
    Leggings + T-shirt + Trainers

  2. Students should wear their hair up for class so that the teacher can see the line of the neck and head in relation to the body. Long hair should be tied back in a bun for Ballet class, or ponytail for all other classes. Short hair should be held back with a ribbon or band.
  3. NO JEWELLERY with the exception of small earrings. Watches should not be worn in class.
  4. Dancenter is not responsible for lost or stolen items, so please do not bring valuable items to class.
DROP OFF & PICK UP PROCEDURES
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Thank you in advance for adhering to the following expectations regarding Drop-off and Pick-up. We put these procedures in place to ensure the safety of our students.

Drop-off

Drop-Off begins maximum 10 minutes before class. There is no supervision on the premise before that time. Students should not arrive before that time and we are not responsible for students who do.

Pick-up

All families will need to indicate how their child will get home after class: leaving alone, or pick-up.
IF you choose leaving alone for your child, Dancenter will provide a GREEN CARD. Students need to show their GREEN CARD to security at Dancenter to be able to leave alone.
IF you choose pick-up, please make sure that you are on time to pick-up your child, and that they do not go home with anyone else without your knowledge.
Students who are not picked up by 10 minutes after class will be directed to the office to call for parents.

General Dismissal Rules at Dancenter:

  1. Only students with GREEN CARD can leave alone – NO EXCEPTIONS!!!
  2. Students who will be picked up must wait inside Dancenter.

Liability Waiver

We hope to receive all parents support and cooperation to make Dancenter a safe and comfortable environment for all students and parents. Dancenter shall not be held legally responsible for anything happens outside of our premises.

ANNUAL SHOW
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  1. Mini Kids Dance Intro, Dance Play and Acro Intro students will have their Mini Kids Presentation at Dancenter studio.
  2. All students from preparatory levels to advanced levels who register for Performance Term will be part of the Dancenter recitals and show as below:
    Shows Groups and Levels Place Tentative schedule Date *
    Mini Kids presentation Dance Play, Dance/Acro Introduction Dancenter June, Sunday 3rd
    Kids & Teens Recital 1 Jazz, Contemp & Ballet
    Kids & Teens all levels
    Theater Place tbc May, Saturday 26th
    Kids & Teens Recital 2 Hip Hop, Tap, Zumba, and Acro
    Kids & Teens all levels
    May, Saturday 26th
    Adult Show Adults Classes May, Saturday 26th

    * Dates will be confirmed in December /January.

  3. Students may appear in more than one show, depending on their class level in each dance that they study.
  4. Please note that there will be COMPULSORY extra rehearsals on weekends prior to each show.
  5. Tickets are required for entry for each person to each recital and cost from 150,000vnd – 300,000vnd per ticket. Tickets are available for purchase beginning a few weeks before the recital at reception on a first come first served basis.

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